Frequently asked questions
We’re not just software as a service—we’re software and a service. Unlike typical self-service analytics tools that provide the platform but leave you to do the heavy lifting, we handle the entire analytics process for you. Saving you time and money while ensuring your data is always accurate, accessible, and actionable.
Absolutely. Ovation Analytics is built for any business operating in a fast-paced, high-volume environment with siloed data. Whether you manage a retail chain, multi-unit restaurant, hospital, university, or large-scale facility, we unify your data, automate reporting, and provide real-time insights to streamline operations and drive smarter decisions.
We complement your existing analytics team, providing additional expertise and support to accelerate processes and reduce workload. Some clients leverage our proprietary Data Manager Engine to automate data cleansing and normalization, allowing their team to focus solely on visualization. Whether you need full-service support or specific integrations, we adapt to your needs.
Any Data, Any Source. We integrate with virtually any system—whether through direct API connections, file exports, or database extractions. Common sources include ticketing systems, POS platforms, workforce management tools, financial systems, CRM software, e-commerce stores, outreach & survey tools, and more—giving you a comprehensive, unified view of your operations.
We custom-build dashboards and reports tailored to each department, user role, and business unit. Whether it’s financial performance, attendance trends, or operational efficiency, we deliver insights specific to your needs.
Yes! Our platform lets you schedule recurring reports, trigger post-event summaries, and instantly generate reports that are accessible within the platform, exportable in multiple formats, or automatically emailed to a pre-configured list of recipients.
Implementation timelines vary based on system complexity and collaboration speed. With fast communication and access to required systems, our team can have you up and running within a few weeks.
We implement enterprise-grade security, including encryption, audit logs, and strict user permission controls to ensure only authorized personnel can access sensitive data.
You retain full ownership and control of your data, with the ability to export it at any time without restrictions. We also provide flexible hosting options, allowing you to store your data in your own cloud environment or on-premise.
Absolutely! We offer hands-on training, dedicated support, and continuous consultation to help you maximize the value of your data.

Frequently Asked Questions

